Even after more than a decade since the implementation of the POSH Act, the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act) continues to face several practical hurdles, especially in cases where the respondent is a senior or influential official within an organisation while the members of the Internal Committee (IC) are junior employees. The Act provides for an impartial inquiry mechanism; however, workplace dynamics can undermine the fairness and effectiveness of such inquiries.

Power Imbalances Undermine Fair Inquiries

In many organisations, complaints are made against vice-chancellors, CEOs, managing directors, deans, heads of departments or other senior executives. The IC typically consists of employees who work under the respondent’s organisational authority, which can create direct or indirect pressure on committee members during the inquiry. Many committee members are also insufficiently trained to handle POSH-related cases. The fear of retaliation, adverse performance ratings, loss of promotion opportunities, threats of transfer, harassment or termination of employment may affect their ability to perform their statutory duties impartially. This can result in an investigation that is biased, slow or ineffective, thereby defeating the very objective of the POSH Act.

Likewise, complainants and witnesses may be hesitant to participate in proceedings because of professional concerns. The unequal power structure between the respondent and the inquiry committee may discourage genuine complaints and erode confidence in the institution’s grievance redressal mechanism. The POSH Act requires an external member on the IC to enhance impartiality, but that safeguard may be weakened if the external member is subjected to institutional or managerial pressure.

Ensuring Accountability for Employers

Another important issue is the lack of statutory accountability for employers in implementing the recommendations of the inquiry committee within a prescribed timeframe. In practice, despite a fair investigation, employers may delay or even avoid implementing the committee’s recommendations, leaving the aggrieved woman without timely justice and undermining the intent of the legislation. The law should therefore prescribe penalties for non-compliance and require employers to provide written reasons for any delay in implementing the committee’s recommendations.

Moreover, although the POSH Act prescribes timelines for conducting inquiries, delays remain common in practice. There is a need for stricter enforcement of the statutory timelines governing every stage of the process, including the investigation, submission of the report, implementation of the recommendations, and communication of the final decision to the parties. Failure to adhere to these timelines should be subject to scrutiny by an independent supervisory authority.

Need for Independent Panels

Complaints against individuals holding high-ranking positions should be referred to an independent external inquiry panel established at the university, corporate, sectoral or regulatory level, rather than being investigated by the IC of the institution. This would help ensure impartiality in cases involving senior officials. The law should also protect members of inquiry committees from retaliation and strengthen the independence, authority and autonomy of external members conducting investigations.

A system of mandatory reporting should also be introduced to enhance transparency and accountability. A copy of the final investigation report and recommendations should be submitted to the State Commission for Women of the concerned state upon completion of every inquiry conducted by an external committee, while maintaining the confidentiality of all parties as required under the POSH Act.

The State Commission should be assigned a statutory role in reviewing whether the employer has implemented the committee’s recommendations and whether the matter has been resolved in accordance with the law. The Commission should also be empowered to refer cases to the National Commission for Women (NCW) for further examination, monitoring and appropriate recommendations where it identifies serious procedural irregularities, non-compliance, or issues of wider public importance. Such a dual-supervision mechanism would enhance transparency, promote uniform implementation, strengthen institutional accountability across the country, and improve the overall effectiveness of oversight.

Further, the monitoring role of the State Commission for Women would serve as a strong deterrent. If employers and respondents know that the outcome of an inquiry will be examined by an independent statutory body and that compliance will be monitored, they are less likely to interfere with or disregard the inquiry process. Such external oversight would also strengthen public confidence in the POSH framework and ensure that organisations fully discharge their statutory responsibilities.

A major loophole in the current system is the absence of adequate protection for complainants and witnesses after a POSH complaint has been filed. Although the Act provides certain interim safeguards during the inquiry, it lacks a robust framework to prevent retaliation both during and after the proceedings. In practice, complainants may face victimisation through hostile work environments, denial of assignments, being passed over for promotions, poor performance evaluations, forced transfers, character assassination, social isolation or constructive dismissal. Likewise, witnesses who provide truthful testimony against influential respondents may be subjected to intimidation, discrimination or other forms of workplace retaliation.

Need for Victim and Witness Protection Framework

To address these concerns, the law should incorporate a comprehensive Victim and Witness Protection Framework for POSH cases. Such a framework should require employers to take all reasonable steps to ensure that complainants and witnesses are not subjected to adverse treatment by the employer or any other person from the time a complaint is filed until a reasonable period after the proceedings conclude. It should also provide for periodic follow-up assessments by the employer or the appropriate statutory authority to ensure that no retaliatory actions have occurred.

Any act of victimisation, intimidation, harassment or discrimination against a complainant, a witness, or a member of the inquiry committee should constitute a separate statutory offence, attracting independent disciplinary proceedings and appropriate legal consequences.

Strengthening the POSH Framework

These reforms would significantly enhance the independence, transparency and credibility of the POSH framework, while improving the effectiveness of its implementation. The POSH Act would be better equipped to achieve its objective of ensuring that every woman has access to a safe, dignified and harassment-free workplace through independent oversight, mandatory compliance monitoring, institutional accountability, and comprehensive protection for complainants, witnesses and members of inquiry committees.

India has enacted a robust legal framework to safeguard the rights and dignity of women. However, the effectiveness of these laws depends largely on their consistent and effective enforcement. Strengthening implementation mechanisms and ensuring strict compliance with statutory provisions will play a crucial role in reducing crimes against women and making workplaces genuinely safe, fair and accountable.

(Dr Pyali Chatterjee is an associate professor and head of the department of law at MATS University, Raipur, Chhattisgarh)

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